Senior Product Manager

Manychat is looking for a Senior Product Manager (Billing) to join its Product team in Barcelona. Manychat develops a platform that helps brands and content creators automate interactions with their audiences across Instagram, Messenger, WhatsApp, and TikTok. The company has more than 400 employees across three continents.

Responsibilities:

• own the Billing roadmap, including pricing, packaging, subscriptions, and refunds;

• develop pricing and packaging strategies, including usage-based tiers and overage rules;

• manage the entire subscription lifecycle: trials, upgrades/downgrades, migrations, cancellations, dunning, and coupons;

• improve checkout flows and interfaces for managing payments, invoices, and pricing plans;

• collaborate with Growth, Finance, Legal, Customer Support, Marketing, and GTM teams;

• lead major pricing model changes, new product launches, and expansion into new markets;

• analyze competitors’ pricing strategies and market changes;

• own key Billing metrics, including conversion rate, involuntary churn, costs, fees, and other relevant indicators.

Requirements:

• 5+ years of experience in Product Management;

• hands-on experience with billing, subscriptions, pricing/packaging, and tax;

• understanding of product-led growth and sales-led growth;

• experience creating personalized customer journeys and managing interactions across multiple products/features;

• ability to work effectively in ambiguous environments, prioritize tasks, and lead cross-functional teams toward results;

• strong communication and storytelling skills.

Nice to have:

• experience with payments, PSP integrations, In-App Purchases, and multi-region payments;

• experience with tax engines/compliance tools such as Avalara;

• understanding of growth frameworks, engagement loops, lifecycle triggers, and habit formation.

Benefits and conditions:

• hybrid work in Barcelona;

• the possibility to start remotely and relocation support for the employee and their family;

• health insurance for the employee and their family;

• professional development budget for conferences and courses;

• flexible benefits;

• equity options;

• office meals and snacks, sports activities, company events, and offsites.