inDrive is looking for a Product Marketing Manager (CRM) to drive growth, order frequency and customer retention across its grocery and restaurant delivery services.
The role combines product marketing, CRM, analytics and growth. The successful candidate will develop end-to-end go-to-market and lifecycle strategies designed to encourage both first-time and repeat orders.
Key responsibilities:
Develop and manage CRM strategies across the full customer lifecycle
Create high-frequency, multichannel campaigns using push notifications, in-app banners, WhatsApp and other messaging channels
Use segmentation, dynamic content, personalisation and automated flows in Bloomreach
Define and maintain product and CRM events for funnel tracking, targeting, experimentation and machine-learning use cases
Analyse first-order conversion, repeat purchases, order frequency, average order value and CRM contribution to GMV
Plan and run A/B tests
Collaborate with Product, Engineering, Analytics, Data Science and Local Marketing teams
Adapt CRM strategies for launches across different countries, taking local customer behaviour, assortment, pricing and partners into account
Requirements:
4–7+ years of experience in Product Marketing, CRM, Growth or Lifecycle Marketing
Experience in food delivery, groceries, e-commerce or marketplace products
Strong hands-on CRM experience; knowledge of Bloomreach is a significant advantage
Proven experience increasing retention and usage frequency, rather than focusing only on customer acquisition
Strong analytical skills and experience working with funnels, cohorts, retention and uplift metrics
Experience with product events, data schemas and experimentation
Ability to translate complex product logic into clear customer-facing communication
Confidence working across several markets and with cross-functional teams
Experience with high-frequency products, machine-learning-based personalisation or emerging markets will be an advantage.
What the company offers:
Annual gross salary starting from €54,200
Full-time hybrid employment in Limassol
Mentoring, career consulting and professional learning programmes
International experience through the Global Talent Exchange Programme
Co-funded language courses and internal speaking clubs
Corporate activities, sports initiatives, volunteering and social-impact projects