Description
Acclaim AI is a voice-first artificial intelligence platform developing AI agents for customer experience in banking, fintech, insurance, healthcare and consumer services.
The company is looking for a Lead Product Manager to lead the strategy and development of its AI platform, including infrastructure, speech technologies and AI agent orchestration.
Responsibilities:
Define the platform strategy, priorities and product roadmap across multiple teams.
Coordinate stakeholders and align product development with business goals.
Manage several product areas and support cross-functional teams.
Establish and monitor performance, reliability and quality metrics.
Collaborate with engineering teams on AI agent architecture, speech technologies, guardrails and evaluation systems.
Develop product management processes as the company grows.
Requirements:
Proven product management experience with platforms, infrastructure or AI products.
Ability to independently manage priorities, strategy and roadmaps.
Experience managing multiple products or teams simultaneously.
Understanding of AI agent technologies, including orchestration, routing, RAG, ReAct and evaluation systems.
Strong communication and stakeholder management skills.
Professional working proficiency in English.
Nice to have:
Experience managing other product managers.
Experience with voice AI or speech technologies.
Knowledge of APIs, SDKs and usage-based pricing.
Experience with B2B enterprise products or regulated industries.
Benefits:
Fully remote work across Europe.
21 vacation days plus public holidays.
5 sick days.
Private English lessons through Preply.
Direct collaboration with company leadership.
Opportunity to shape the strategy and processes of a growing AI platform.